We proudly serve the greater Charlotte area, including:

Our primary services include:

Upholstery Cleaning
Our team is just as skilled in upholstery cleaning as we are in carpet cleaning. Customers enjoy taking advantage of our upholstery service for both their furniture needs as well as for their vehicle interiors. For these types of jobs, we only use the best pre-spray and spotters that the industry has to offer. We always ensure the safest and most effective upholstery cleanse.

Tile And Grout Cleaning
Members of our team at White Knight Steamer also include trained professionals who specialize in tile and grout cleaning. While regular sweeping and mopping is an effective way to keep surface dust from accumulating on floors, we recommend a professional treatment at least once a year. Our turbo power tools will prevent mildew and deep stains from penetrating grout’s porous exterior as well as add a new shine to the tile’s surface.

Mattress Cleaning
In addition, we offer a detailed mattress cleaning service. Mattresses naturally collect dust mites and other types of harmful bacteria even if sheets are washed regularly. Our powerful sanitizer combined with our extracting technique methodically rids the unwanted substances, a service greatly valued by our customers with allergies.

Flooring Inspection
Our inspection services are solicited by a variety of industries, including schools, hospitals, flooring manufacturers and even homeowners. When such clients are in need of an expert to determine a flooring problem, we are there to help.  Generally we are commissioned to assist in warranty claims, flooring failures, product specifications, legal proceedings and to provide expert witness testimony. Our findings are submitted in a written report and are based on evidence obtained through observations and test results that meet industry standards.

At White Knight Steamer, our inspection services are not limited to carpet inspections. In fact, we are certified inspectors for a variety of flooring types including wood, vinyl ceramic tile, natural stone and concrete.

If you have a need for an unbiased conclusion as to the source of a flooring issue, do not hesitate to contact us. We have extensive experience with manufacturer warranty claims, product defects or failures, insurance claims, installation failures, new construction, maintenance damage, site inspection and moisture and PH testing.

Additional Services

Our residential and commercial customers benefit from our hot water extraction technique. The method, otherwise known as steam cleaning, is only used with our specially formulated cleaning solutions that are 100 percent safe and non-toxic. The results not only leave carpets looking like new but customers are thrilled that our method also works as a deodorizer. Our biodegradable water solution deliberately frees carpets from unpleasant odors caused by pet stains, mildew and other foul smelling sources. Many homeowners and business owners take the precautionary steps to help avoid stained carpet altogether. With our Guard Shield Protection, we can help them take that step. Most carpets are initially treated with this application, however, overtime, the protection wears off and allows carpet fibers to be vulnerable to dirt and debris. At White Knight Steamer, we are trained to clean and reapply Guard Shield Protection in order to restore the primary line of defense for your carpet.

Certain types of stains, such as bleach marks or burns, are permanent blemishes that even steam cleaning cannot resolve and Guard Shield cannot prevent. Fortunately, our professionals are IICRC certified for such carpet repair. Not only can we replace areas of the carpet that have been permanently discolored, we can also efficiently mend seams, rips, carpet binding and fringes.

Loose carpets, another nuisance that can create tripping hazards, both at home and in the office, are also areas that our professionals are certified to repair.

Attempting to fix carpet excess or tears without adequate experience and the right tools will almost always result in further damage. It is always recommended to call professionals like ours when carpet repair is needed.

At White Knight Steamer, our cleaning and repair services are not limited to carpets. Our specialty cleaning and damage control methods are applicable for area rugs as well. Customers can choose between scheduling an in-home appointment and simply dropping off their rugs at our location in Matthews. We have experience working on rugs from all over the world and use extreme precaution to preserve the fabrics, including pre-vacuum and pre-spray treatment and a sanitizing process that is topped off with Soil Guard Protection.

Water damage is perhaps the most devastating damage that homes or office buildings can endure. At White Knight Steamer, we have ongoing training and experience to efficiently remove excess water and to set up the evaporation and dehumidification conditions necessary to stop ongoing damage.

Due to the severity of damage that can be caused by an excess of water, we have a certified consultant available to our customers, at no cost, 24 hours a day, seven days a week.